Kiran Engg is committed to quality throughout the company, its employees and operations. This includes people, products, and processes. Our Quality accreditation body audits us regularly as well as our activities. We have a Quality Manager in place to make sure we are at the forefront of best practice.
From order entry to invoicing, we have an integrated IT system. It includes both purchasing and delivery. Our sales team can inform you about availability and set a delivery date when you contact them. We provide all materials with traceable documentation that is electronically stored on our system.
To ensure consistent quality and repeatability, the Quality Control Department has a wide range of modern testing equipment. Regular external calibration is performed to verify that all equipment is in top condition.
Our business is built on the principle of providing the highest quality metals that are ethically and reliably sourced. This is one of the reasons why we are a preferred supplier to manufacturers around the world. Our memberships in prestigious organizations and approvals such as ISO 9001 and AS 9120 are evidence of this. The BSI audits our companies on a regular basis to verify compliance with these standards. We are a partner with them. Our main objective is to give our customers complete assurance and satisfaction with the quality of our products. We review our processes frequently to ensure that an efficient, robust process is in place. Our goal is to ensure 100% customer satisfaction with the quality of our products. Our team is highly trained and has extensive industry experience. They are always available to assist customers with any queries. All members of the team, from our highly trained and knowledgeable sales team to our operations team, are fully trained.